Privacy Policy

INTRODUCTION

Welcome to the Nomadism privacy policy. Nomadism respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to what personal data we collect and how we collect it (e.g. through this website, when you sign up to our newsletter, enquire or book our travel services, or take part in a competition), what we do with your personal data, how we look after your personal data, what your rights are in relation to your personal data and how the law protects you. It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

1.IMPORTANT INFORMATION AND WHO WE ARE


CONTROLLER

Nomadism Experiences Limited is the data controller and is responsible for the personal data that it collects.

CONTACT DETAILS

We have appointed a Data Privacy Manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Data Privacy Manager by sending an email to hello.nomadism@gmail.com or telephoning this number +212670336473.

COMPLAINTS

You have the right to make a complaint at any time to the Information Commissioner’. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

We keep our privacy policy under regular review. This version was last updated at the date appearing at the foot of the Policy.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

2. THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of services that you have purchased from us.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

Special category data: Health/mobility data: When you make an enquiry for a travel booking with us, we will ask you to disclose whether you have a medical condition or health issue, or have any restrictions on your mobility. This is to enable us (and the operators/suppliers of your holiday) to provide for your health, safety and welfare during your trip which is our legal responsibility. Any information of this type that you provide to us constitutes special category data under applicable data protection laws and when you provide it to us you are confirming your consent to us using such information for the purpose of making your travel arrangements, including our sharing of your information with the suppliers of your trip for this purpose (see Section 5 Disclosures of your Personal Data). If you choose not to disclose this information to us or your consent to use it for the outlined purposes, we may not be able to provide the services you have requested due to our legal responsibility to provide you with a safe holiday. Religious beliefs: We will also ask you to disclose to us any dietary requirements that you have and you may also choose to disclose to us your religious beliefs if this informs your particular travel itinerary choices. Religious beliefs constitute special category data. Accordingly, when you provide this information you confirm your consent to us using such information for the purpose of making your travel arrangements, including our sharing of your information with the suppliers of your trip for this purpose. IF YOU FAIL TO PROVIDE PERSONAL DATA Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a service you have booked with us but we will notify you if this is the case at the time.

3. HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact, Financial Data and Special Category Data by filling in our booking form or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  • enquire about or book one of our tailor-made holidays (or your travel agent or concierge service contacts us on your behalf – see “Third Party Sources” below);
  • subscribe to our newsletter;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey;
  • give us feedback or contact us;
  • communicating with us via social media or liking our social media pages.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy [LINK] for further details.
  • Third parties sources. We will receive personal data about you from various third parties as set out below:
  • Technical Data and Usage Data from the following parties: analytics providers such as Google based inside and outside the EU;
  • Identity, Contact, Financial and Transaction Data from travel agents, concierge companies and similar companies providing travel agency services on behalf of the customer and providers of technical, payment and delivery services (in each case based inside andoutside the EU).

Note: When you choose to pay for your travel booking by credit card, you will be asked to log into the secure website of a third party payment processor, Stripe (with offices both inside and outside the EU), which will collect your Identity, Contact and Financial Data for the purpose of taking your payment and providing related payment services to you. Stripe will process your personal data in accordance with its own privacy policy, so please ensure to read that policy before you provide your personal data.

4. HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • in order to perform the travel contract that we are about to enter into or have entered into with you;
  • where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
  • where we need to comply with a legal obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending direct marketing communications to you if you have not previously enquired or booked a holiday with us and in order to share your personal data with any third party for their marketing communications. We will also obtain your consent to our use of special category data as outlined in the paragraph “Special Category Data” above. You have the right to withdraw consent to marketing at any time by contacting us or in the case of email marketing including our newsletter, if you unsubscribe.

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal basis .

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. By continuing to browse the site, you are agreeing to our use of cookies. For more information about the cookies we use, please see our Cookie Policy.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.